Terms of service.

Welcome to The Hopper Shop Inc. By placing an order or engaging with our services, you agree to the following Terms and Conditions. Please read them carefully.

1. Services Offered

We provide custom 3D printing services, laser engraved door signs as well as vinyl decals and sticker design and production. All orders are available for local pick-up at a pre-arranged time and location.

2. Order Process

  • Orders can be placed via phone or email.

  • All design files and specifications must be clearly provided by the customer.

  • Once the order is reviewed, we will confirm pricing and estimated turnaround time.

  • Orders begin processing only after confirmation and any required payment.

3. Pricing and Payment

  • Prices are quoted based on project complexity, size, materials, and quantity.

  • We reserve the right to adjust pricing for custom or bulk orders.

  • Payment may be required in full before production begins, depending on order size.

  • Accepted payment methods will be communicated during the order process.

4. Pick-Up Policy

  • All products are available for pick-up at the agreed location and time.

  • Customers must inspect items upon pick-up.

  • We are not responsible for items once they have been picked up and accepted.

5. Refunds and Cancellations

  • Due to the custom nature of our products, all sales are final.

  • Cancellations must be made within 12 hours of order confirmation.

  • Refunds are only granted in cases of manufacturing errors or failure to deliver the agreed-upon service.

6. Customer Responsibilities

  • Customers must ensure all submitted designs or content are their own or they have permission to use them.

  • We are not liable for copyright infringement on customer-provided materials.

  • It is the customer’s responsibility to review proofs or specifications before final production.

7. Limitations of Liability

  • The Hopper Shop Inc. is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.

  • Our maximum liability is limited to the amount paid for the product or service.

8. Privacy

We respect your privacy. Personal information collected during the order process is used solely to fulfill orders and communicate with you. See our [Privacy Policy] for more details.

9. Modifications

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted and take effect immediately upon publication.

10. Contact Information

For questions about these Terms and Conditions, please contact:

The Hopper Shop Inc.
Email: info@thehoppershop.com
Phone: 613-816-7933